Service First Permits is currently looking for qualified candidates for the following positions.
Job Title: Project Manager
Company: Service First Permits
Department: Permit Operations Location: Denver, CO
Reports To: Head of Operations/Business Development
The Project Manager is responsible for the management of day-to-day Building Construction permitting tasks. The Candidate will work within a team of professionals in completing permit issuing projects by a set deadline to uphold Service First Permits (SFP) client obligations. Assures daily business operations are conducted in accordance with company policies and procedures and state regulatory standards. Additional responsibilities of the Project Manager include communicating with staff and clients, making decisions, and monitoring the process to ensure project timelines are on schedule.
- Must be a motivated self-starter who maintains a friendly, courteous, and compassionate demeanor at all times;
- Coordinates with the Sr Project Managers, Head of Operations in performing all day-to-day permitting requirements according to our mission statement;
- Meets operational expectations and maintains high product quality standards by following and upholding all of Service First Permits policies, procedures and security protocols by adhering to the Project Manager Policy Guide, Employee Manual, and all other SFP published materials;
- Interfaces with clients, architects, general contractors, and city/state personnel to coordinate permitting submittal, tracking, and permit issuance process;
- Remains cognizant of current projects, continually prioritizes projects by importance, maintains effective time management skills on a daily basis, ensuring all statuses are up to date, and ensures communication is made to the appropriate personnel with their “current” status generating accuracy within the company portal;
- Performs tracking functions to account for permitting status at the city/municipality, or state level; May assist in researching new policies, procedures, etc to ensure SOPs are current, and we provide value add to our clientele by being expeditious in our processes;
- Responsible for accurate billing procedures;
- Responsible for ensuring regulatory compliance and upholding SFP operations standards through the permitting life-cycle;
- This individual should have experience in the architectural design or construction industry, and familiarity with the IBC and other building codes, and commercial permit expediting is preferred.
- Provides coverage and performs duties and/or functions whenever SR Project Manager or Operations Manager is scheduled off, on vacation, or requests assistance during break times or meal periods;
- Responsible for actively listening, establishing rapport with clientele, vendors, and possess overall relationship building with all personnel – internally and externally;
- Attends all meetings, as scheduled;
- Responsible for exercising tact and professionalism when problem-solving and resolving conflicts; Maintains a willingness to take corrective actions to fix mistakes, address complaints, or otherwise improve the permitting experience;
- All other job duties as assigned.
Education
- High School diploma or General Education Development (GED) required;
- Bachelor’s Degree required; Priority given to candidates with experience or emphasis in Business, Operations, Project Management
- Previous project management experience required; Priority given to candidates with management experience in permitting, public/private sector knowledge, and operations.
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