Our Team Has You Covered

Service First Permits was founded in 2009 by Andrew Fairbairn and has become one of the leading permit management services throughout the United States. SFP oversees every aspect of the building permit process including implementation of a permit management strategy; coordination with the design team for production of submittal information in the proper format and content; submittal to relevant jurisdictions and agencies; and oversight of the review and permit issuance process. Whether you’re a general contractor, architect, design professional, project manager, developer, business owner, or property manager, our team of experts will save you time and money.

Leadership and Operations

Andrew Fairbairn
CEO & Co-Owner
Andrew’s educational background includes a bachelor’s degree in Urban Planning from Hunter College in NYC, and a master’s degree in Global Studies from The University of Denver. Working for over 20 years in the landscape design and construction industry, he understands the importance of construction and development for economic growth. Enforcement of International Building Code, and the municipal regulatory review process, is important for public safety and protections. The regulatory review process should be streamlined and made more efficient, allowing the private sector to flourish and innovate. As Principal and Owner of Service First Permits, Mr. Fairbairn has had the opportunity to represent private sector companies through the submittal of construction project proposals, improving the dialogue between the public and private sectors.
Kevin Ritter
Sr. Project Manager
Kevin has over 10 years of experience in government operations, specifically in the areas of revenue management, licensing, and permitting. For the two years prior to joining the Service First Permits’ team, Ritter served as a contractor to the City of Centennial, CO building division, assisting contractors and applicants to help meet their building permit and contractor license needs. Before his role in the building division, he worked as a consultant to local government entities in Colorado and Georgia, successfully supporting the incorporation of three new cities. His diverse background in government services has given him the proficiency to effectively navigate the complex regulatory processes, helping expedite complex projects.
Trina Borja
Operations & Sr. Project Manager
Trina has worked in many capacities with managerial, supervisory, administrative and project coordination duties throughout her career. Her educational background includes a Bachelor of Arts in Early Childhood Education from Washington State University. She has over 17 years in the Child Care Industry as a Director of centers as well as an Adjunct Faculty member at Guam Community College. Her other work experience includes Director of Operations at a non-profit placement agency; project coordination for a college grant; administrative duties-both in a college health department as well as a staffing agency; and manager in a food & beverage establishment. Her organizational skills are an asset to the growing and thriving Service First Permits.
Vanessa Long
Client Relations & Admin Manager
Vanessa graduated with a Bachelor of Science in Business Administration from the University of San Diego. Prior to joining SFP, Vanessa worked for several Fortune 500 companies including DISH Network in sales support and marketing/PR for clients including: Adobe, NetApp, Cisco, and VMware. Vanessa has a demonstrated history of working in the construction and telecommunications industries and is skilled in finance/accounting, marketing, and CRM program management.
Megan Dougherty
Senior Project Manager
Megan is currently completing an Associate’s degree in Construction Management from City College in San Francisco. She has a diverse career that includes customer service, human resource management/talent acquisition, fleet support, business development, and horticulture. Megan is an attentive and thorough project manager.
Arianna Hutchinson
Accounting and Adminstration
Arianna graduated with a Bachelor of Arts in Studio Art from the University of Denver. She has over 20 years customer service experience and 6 years of accounting experience. Arianna has worked for companies including DU hockey and lacrosse, Denver Zoo and National Western Stock Show. Arianna is determined to provide accounting accuracy for all clients at Service First Permits.

Project Managers

Mariano Velasco
Mariano graduated with a Bachelor of Science in Music Business and Industry Studies from the University of Colorado. Prior to this role Mariano spent 2 years in the marketing industry. Afterwards, he found a place in the legal field where he spent 5 years as a paralegal and most recently 6 years with Denver District Court. Wherever he has gone, Mariano’s strong work ethic and multifaceted background has enabled him to connect with an array of clients and always make customer satisfaction his prime concern.
Joseph Keresey
Joe has been in the construction industry since 2013 and with SFP since 2021. Since starting with Service First Permits, Joe has found success researching and learning the ins and outs of working in new jurisdictions with the company, issuing our first permits in major markets Atlanta, San Diego, Austin, and San Antonio, among other smaller suburbs of hubs like Phoenix, Houston, and Dallas. For his clients, you can expect Joe to provide clear and constant communication regarding your projects and creative strategies to resolve your permitting issues.
Jarred Britlz
Jarred recently received his degree in Business Management from California State University Monterey Bay. Jarred joins SFP with a little over 4 years of experience in the customer service industry. He is driven to provide accurate and concise results for his clients as a project manager. Jarred recently relocated from Monterey, California to Colorado and is excited to help build the Denver Community.
Ellie Zepeda
Ellie graduated with a Bachelor of Science in Business Administration from the University of Central Florida. After graduating, she decided to pursue a career in Denver. She has over 5 years of customer service experience, project management and is passionate about making sure our customers’ needs are met. When she is not working, she is enjoying the outdoors and taking her pups out to the park.
Haili Straka
Haili received a Bachelor of Arts in Communications from the University of Colorado Denver. Before joining Service First Permits, Haili spent some time as a leasing agent managing two communities in the DTC and Lakewood areas. She then spent three years in the Denver District Court working closely with judges and other court personnel. Her constant curiosity, excitement, and thoroughness have set her apart in each pursuit so far. Haili is now following in her father’s and grandfather’s footsteps by entering into the construction industry. She is excited to begin using her expertise in customer relations at SFP.
Rita Borja
Rita received her degree in Psychology at the University of Oregon. She has almost 10 years of experience in the customer service industry. Rita joined SFP in Fall 2023 and works closely with the estimating and project management teams. Due to her high level of detail and organizational skills, she began cross-training in Project Management and has excelled in all her responsibilities.
Brandon Tan
Brandon graduated with a Bachelor of Science, Hotel Administration in 2014 from one of the top colleges known for hospitality management: University of Nevada Las Vegas. Naturally, he excels in going above & beyond for whom he is in service. Eight years of dedication, drive and passion to expedite building permits for construction development within the City and County of San Francisco. He is excellent in providing quality client experiences with the promise in permit-procedural-progression through the city agencies in an efficient and rewarding manner. Brandon will represent any project with a professional, organizational and communicative approach.
Over 45 years experience

Just between our leadership team, there's a combined experience of over 45 years which includes over 9,400 projects completed across 24 states.

communication is key

Our team is dedicated to keeping everything on your project organized and moving towards approval. One of the biggest ways we accomplish this is through regular communication and updates, so you're never left in the dark.

Fine-tuning

No two projects are exactly alike. Our strategies are tailored to your specific project needs and goals, based on best-practices for the given Jursidiction.

Join over 20,000 projects that have been successful with our strategies and cutting-edge technologies to get them approved and constructed!

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